by Adam Grant
Soundview Summary
Viking © 2013
ARE YOU A GIVER, A TAKER OR A MATCHER?
The world, according to Wharton professor Adam Grant, is
filled with givers, takers and matchers. Takers are those who like to get more
than they give. They tilt reciprocity — the mix of give and take — in their
favor. Unlike takers, givers reflect a reciprocity style that is
"other-focused": they focus more on what others need than what they
need. The final category of Grant's three reciprocity styles is the matcher,
who strives to achieve a balance between giving and taking. In the workplace,
matchers are common; they are willing to help somebody, but they want something
in return.
On one hand, in a number of studies cited by Grant in his
fascinating book Give and Take: A Revolutionary Approach to Success, those who
are defined as givers appear to be the least successful in their fields. As
Grant writes, "Across occupations, it appears that givers are just too
caring, too trusting and too willing to sacrifice their own interests for the
benefit of others." Studies of engineers in California, medical students
in Belgium and salespeople in North Carolina all revealed the same pattern. The
ranks of the least successful — the least effective engineers, the medical
students with the poorest grades — were filled with people who, according to
the study criteria, were defined as givers.
However, it's also givers that are consistently ranked
highest in their fields. It seems, as Grant puts it, that givers are both the
"champs" and the "chumps" of the world. In Give and Take,
Grant rehabilitates the givers, proving to his readers why giving is the best
strategy to succeed. He also addresses the failures of some givers, revealing
the flaws that caused their downfall.
Why Givers Succeed
Givers can have greater success than takers and matchers,
according to Grant, because they approach interactions with others differently,
especially relating to four domains: networking, collaborating, evaluating and
influencing.
For example, in networking, the best information and
contacts can come from a dormant tie — a relationship with an old contact that
was allowed to lapse. Dormant ties are valuable, Grant writes, because they
will have new and unfamiliar experiences and relationships to offer. However,
an old contact will know that a taker uses people and then discards them; a
giver, on the other hand, only lets a relationship go dormant because of the
normal vicissitudes of life in which it is impossible to keep in close contact
with everyone. For that reason, Grant explains, old dormant contacts will be
much more inclined to help a giver who suddenly calls after a long silence than
any other kind of person.
Givers have an equal advantage in collaboration. Givers know
better than most what it takes to work productively with others, writes Grant.
By giving unconditionally to the team, they gain the respect of their
colleagues and don't attract the jealousy that other creative or successful
people might. Givers recognize the contribution of the team — and if you don't
recognize the contribution of the team, according to Grant, history has shown
that you will pay the consequences. Grant describes the decade-long lull in the
career of legendary architect Frank Lloyd Wright. It was a time during which
Wright completed only two projects. Grant attributes Wright's unwillingness to
collaborate as the primary cause of the architect's downturn in output.
The Doormat Trap
Givers are equally better at evaluating and developing
talent and clearly better at influencing people than takers or matchers. And
yet, Grant writes, givers are also those who fail the most. Why do some givers
succeed, whereas others find that giving stalls their careers or makes them
less successful? The difference is what Grant calls being an
"otherish" giver. Otherish givers, unlike selfless givers, do not
give indiscriminately with no thought to their interests — they are not
completely other-focused. Instead, they engage in "sincerity screening,"
separating out the generous from those trying to take advantage.
In Give and Take, Grant conclusively dispels the mistaken
yet overwhelmingly accepted notion that givers are "chumps," and
takers (or at the very least matchers) will be the winners at work and at life.
He argues compellingly that the best path to success lies in giving more than
taking.
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