Tuesday, January 7, 2014

AT&T to Let Content Companies Subsidize Users' Data Costs



The Wall street journal

New Plan Is Notable Development in Relationship Between Carriers and Web Firms That Use Their Networks

By 
RYAN KNUTSON and THOMAS GRYTA
Updated Jan. 6, 2014 12:16 p.m. ET

AT&T Inc. formally opened the door Monday for companies like Google Inc. to subsidize the cost of using their services on smartphones and tablets. The trick will be getting them to actually sign up.

AT&T's new service, called Sponsored Data, works like a 1-800 number but for data. In theory, a company like Netflix Inc. could promote a new series by covering the cost of data that otherwise would count against a subscriber's plan. Subscribers will see a logo that lets them know the content they are accessing doesn't count against their data plan, and sponsored data volumes will be broken out on their bills.
The move comes as plans by carriers like AT&T and Verizon Wireless to capitalize on data traffic are running up against the reality that cellphone bills already consume a large and growing share of household budgets. But it faces uncertain odds of success, as big Internet and media companies are wary of setting the precedent that they should help cover those costs.
The new plan is a notable development in the relationship between carriers—which spend billions building and maintaining broadband networks—and Web firms that use those networks to deliver lucrative services. Carriers have long hoped to grab a bigger share of that revenue. It's also a concern for consumer advocates who worry big, cash rich Internet companies could use subsidies to tilt the playing field against startup rivals that can't afford them.
Three companies have signed up to participate in the Sponsored Data service at launch: insurance conglomerate UnitedHealth Group Inc., mobile marketing company Aquto Corp. and cloud-computing company Kony Inc.

UnitedHealth will pay for consumers to access certain mobile health apps and websites. Aquto will let its clients use sponsored data for mobile ads, and Kony plans to help its business customers pay for employee data when accessing work-related content.
AT&T, which wouldn't disclose the financial terms of the agreements, said it is in talks with several other companies and could announce other partnerships by the end of March.
"The possibilities are endless based on the type of companies and the type of commercial relationships they'd like to strike with us," said Mark Collins, senior vice president of AT&T data and voice products.
AT&T's Sponsored Data offering formalizes one way that goal could be reached. Under the plan, companies can pay AT&T for the data consumers use when accessing videos, websites or mobile apps, and the data usage won't be charged against a subscriber's monthly data allotment.
Carriers and content companies have been experimenting with ways of shifting data costs away from consumers.
Amazon.com Inc. already pays AT&T for the wireless connectivity that allows it to deliver electronic books to owners of its Kindle e-readers without additional cost.

ESPN, the cable sports channel majority-owned by Walt Disney Co. , has had discussions with at least one major U.S. carrier to subsidize wireless connectivity on behalf of its users, The Wall Street Journal reported last year, citing people familiar with the matter.

This month, T-Mobile US Inc. began giving subscribers to its lower-cost GoSmart Mobile prepaid service free wireless access to Facebook, even if those customers aren't paying for a mobile-data plan. Unlike with AT&T's new plan, T-Mobile is bearing the data costs under the offer, which could bring new customers to the service and get lower-end subscribers into the habit of using mobile data.

Smartphone subscribers increasingly have to pay attention to the amount of data they use. Limits have become more common as the biggest carriers cycle subscribers off of unlimited data plans in favor of arrangements where people pay based on how much data they use. The new pricing plans position carriers to pull in more revenue as mobile video, music streaming and games take off.
Common wireless plans at AT&T and Verizon Wireless offer two gigabytes of data a month at a cost of about $25 to $30 per gigabyte. U.S. mobile subscribers used an average of 931 megabytes of data in the third quarter of 2013, according to Nielsen, but it wouldn't take too much to significantly increase use. Streaming one high-definition movie could eat up nearly a gigabyte of data, according to AT&T's site.
Carriers have invested in fast, new LTE networks that can handle more data traffic and are eager to make them pay off. They hope sender-subsidized data will tempt subscribers to try out more offerings.
"It's the natural next step to give companies and other organizations the opportunity to get customers to engage in this content," Mr. Collins said, adding that the offering only works for LTE service.
AT&T envisions customers using the service to subsidize movie trailers, online shopping or loyalty programs. The carrier also says companies could use it to cover the cost when workers access work-related apps or services on their own devices.
Traffic under the sponsored data plan will be delivered at the same speed as any other traffic. Mr. Collins said there weren't plans to let companies pay for faster or more seamless data delivery, but said AT&T was working on technology that could make such an offering possible in the future.
The new AT&T partnerships aren't likely to run afoul of the Federation Communication Commission's "open Internet" rules, which generally require that wired broadband providers treat all Internet traffic equally but don't cover wireless providers. Verizon is challenging those rules in court.
"If we were concerned that it would fall afoul of any regulations we wouldn't be offering the service," Mr. Collins said.
Regardless, consumer advocates may not view the new arrangement as a positive development. They have previously warned that deep-pocketed content companies could use their resources to ensure that competitors, especially smaller startups, have a harder time reaching customers.
Write to Ryan Knutson at ryan.knutson@wsj.com and Thomas Gryta at thomas.gryta@wsj.com

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